Shipping & Delivery Policy

This shipping policy is valid for the country: United Kingdom

Below you will find the average delivery time of all our packages:

Delivery Time = Order procession Time + Order Shipping Time

Order Processing Time: 1-2 Business Days (Monday to Friday)

Order Shipping Time: 7-8 Business Days (Monday to Friday)

Order cutoff time: 5:00 PM (GMT) Greenwich Mean Time (London)

We use the following carriers parties:
- DHL
- UPS
- FedEx

Shipping costs

Shipping is free. We cover the shipping costs for every order. All our products are delivered to your home, 100% free. There is also no minimum order quantity required.

Change of Address: 

Customer can change their delivery address by contacting our customer service within 24 hours of placing the order. Once an order is dispatched, the delivery address cannot be changed. These 2 statement work whichever comes first.

Customers are responsible for ensuring their address is correct at the time of purchase

Shipping Cancellation conditions:

We do not accept order cancellations once the purchase has been made. All orders are processed immediately to ensure fast delivery. Before placing an order, please carefully recheck your items, shipping details, and payment information.

Tracking your order

You'll receive an email when your order is shipped with a Tracking number. We provide our customers with a self hosted tracking page which you can use to track your package. Click here to go to our order tracking page.

Please contact us via email at info@aurvelle.com if you have any questions about your order and shipment. Our service team is happy to assist you.

Contact information

Boutique Name: Aurvelle
Address: Staringstraat 28h, Amsterdam, North Holland, 1054 VR, The Netherlands

E-mail: info@aurvelle.com
Tel: +31657791270

Customer service hours:
Monday to Sunday: 9:00 am to 5:00 pm
(GMT) Greenwich Mean Time (London)

We aim reply to your e-mail within 1 day